A Dynamo feedback centre is an excellent way to concretely measure the learning progress after training. The feedback centre is directed by the training subject: Communication, Leadership, Sales, Human Resources …
Each participant starts with a specific task, often a case study or simulated appointment. This task can be individually tailor-made for the participant as nothing is more frustrating as repeating the same training content again.
With the structured self-evaluation the participant receives understanding about:
Participants learn from the feedback coming from the competence-based interview or by the simulation with an actor.
The trainer bases the feedback on the participant’s motivation and communication style that comes from the Radar questionnaire. When someone makes a wrong decision in the interview then there is a good reason for it. This understanding helps in making better decisions in the future and creates permanent behavioural change.
Lastly we give participants a few strong points and a few points for attention which can be an action point for the coming period. This can be integrated into an organisation process of operation and evaluation. Different interventions are possible: