A difference in opinion or a misunderstanding can lead to irritation. Some individuals have opposite viewpoints and interests, some stand in the way of another’s work or sometimes someone is not informed in time about an important meeting. Conflict situations are everywhere and are a logical consequence of working with others. But what if the employee’s work begins to suffer?
Each conflict causes us to think. Conflict management training has as goal to effectively handle one’s own position, emotions and opinions before, during and after a conflict with another. If you know how to deal with conflict effectively you will be able to prevent it, find a solution or resolve to achieve better future results.
The training is for anyone desiring to handle conflict situations more efficiently.