Client Profiling

Description

Sellers often have the annoying tendency of always repeating a sales story in the same way. The impact of a sales conversation is higher if we adapt ourselves to the style of the person we are speaking with. Of course, tools and tricks are needed.

Goal

On the basis of exercises, learning games and conversation simulations we explore the subject and practice new behaviour. We show different communication styles and how each fits a specific topic and the wishes of the client. Participants are also provided with the necessary tools to get their approach/sales story to fit the style of their client or prospects.

After this training you are able to answer the following questions:

  • How can I get onto the same wavelength as someone else?
  • What are the different communication styles?
  • How can I fit my style into that of my client?
  • Target group

    Anyone who has regular face-to-face conversations

    Time

    1 day or 2 x 1 day

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